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Testimonials
from Canadian & US clients
One of the benefits of choosing Market Web for your managed IT services is the personal service & custom solutions you'll receive - no matter what size your project or how complex your needs. See what our customers have to say about their experiences working with Market Web.
- Service: Web Development
Client: Carswell, a Thomson Reuters business
"When we needed to make changes to hatscan.com within a short timeframe, my experience with Market Web -- having never done business with you previously -- was professional and friendly."
"From quoting work through to execution of requirements, your staff was not just attentive to all the details, but was knowledgeable enough to highlight considerations we may not have thought of, and make appropriate recommendations. Thank you for a seamless job done right the first time!"
Kathleen Yap
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Carswell, a Thomson Reuters business - Service: Hosted Terminal Server
Client: Wood Buffalo Environmental Association (WBEA)
"Our email service and shared server is much more reliable and secure & we are enjoying the convenience of the easy access that terminal service and Market Web's Managed Services offers."
"In 2007 the Wood Buffalo Environmental Association (WBEA) enlisted the services of Market Web to resolve some of our reoccurring IT problems. Chris Williamson and his team successfully transitioned our organization to Managed Services using a Hosted Terminal Server.
"We are now able to access our Hosted Exchange email, Hosted Office applications and all of our working files through a remote server located in a secure Data Centre in Edmonton, Alberta. Our email service and shared server is much more reliable and secure, and we are enjoying the convenience of the easy access that terminal service and Market Web's Managed Services offers.
"Thank you Market Web, you have been great to work with and incredibly responsive to our needs!"
Carna MacEachern
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Executive Director
Wood Buffalo Environmental Association (WBEA) - Service: Hosted Exchange & Hosted BlackBerry
Client: Gunn & Prithipaul
"Market Web's Hosted Exchange service, along with Hosted BlackBerry Enterprise Server has greatly enhanced our office."
"Our firm, Gunn & Prithipaul, is a criminal law firm in Edmonton, Alberta, Canada, composed of three lawyers, two students, and eight support staff. We had been using Outlook with individual P.O.P. accounts, calendars etc., but realized the need for having better integration and collaboration with staff and partners in the office. Our firm had the option of purchasing, building and managing and Exchange/BlackBerry Enterprise Server infrastructure in house, or outsourcing to a Managed Service Provider.
"We chose to go with the latter option. We hired Market Web, a Managed Service Provider in Edmonton, Alberta, Canada. Market Web's Hosted Exchange service, along with Hosted BlackBerry Enterprise Server has greatly enhanced our office.
"From the beginning I was very pleased with how quickly Market Web got us up and running. Since then, they have provided excellent customer service. When we have a question or concern, there is almost always an instant response.
"The system that Market Web set up in our office allows our lawyers to receive cases and briefs in court instantly when needed. We can also communicate with each other silently and quickly in order to receive or give advice on various files. When the phone seems to be out of range, the e-mails still get through. Our secretaries have voiced to us how much they have appreciated using this system.
"In addition, we now have all the lawyers' calendars accessible at any time of the day or night on our phone. This has reduced the number of court appearances needed to schedule trial continuations etc. Clients, I believe, are finding it convenient to get a hold of us through e-mail as well.
"Market Web has also been a great assistance to us in posting our website. When our host provider very suddenly stopped providing services, Market Web was very quick to respond and has been providing exemplary on-going service with respect to the site.
"I would highly recommend Market Web for any firm or organization that needs the enterprise messaging environment of Microsoft Exchange with BlackBerry Enterprise Server, but doesn't want the associated costs of maintenance of running it themselves."
Shannon K.C. Prithipaul
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Gunn & Prithipaul
Edmonton, Alberta, Canada
www.impaireds.com - Service: Hosted Office
Client: Twining Properties
"The bottom line is we are able to do far more than most other companies at far less cost and with almost no in-house support. Frankly, we see the Market Web managed services as providing us a critical competitive edge. We are constantly recommending Market Web to other companies in every line of business and at the full range of sizes."
"We believe that using the Market Web Hosted Office is the future, available now!
"Principals of our company have come from Morgan Stanley, JP Morgan, Lehman Brothers and AvalonBay a large multi-family REIT. The power of Market Web, makes us more effective than being at these major institutions with no need for any in house IT staff or need for constant software upgrades.
"As we have grown over the last few years our new members have been able to ramp up rapidly using Market Web. It enables all of us to be fully functional whether we are in our Boston or NYC office, traveling around the world or at home. The ability to share our documents from anywhere is a huge benefit to our productivity. Furthermore, the ability to fully synchronize all components of Outlook with our TREO's and Blackberry's allows us to be always connected when on the road. Finally the piece of mind knowing that our data is stored offsite in a secure data center with full redundancy again gives us the capabilities previously available only to large institutions with their own data centers.
"The Market Web team has always been responsive to our needs and willing to innovate to meet new challenges we present to further advance our capabilities and its product offerings.
"The bottom line is we are able to do far more than most other companies at far less cost and with almost no in house support. Frankly, we see the Market Web managed services as providing us a critical competitive edge. We are constantly recommending Market Web to other companies in every line of business and at the full range of sizes.
"We look forward to continuing the highly productive partnership between Twining Properties and Market Web for years to come. We believe that pushing the technology envelope in this fast changing global economy is critical to all business to stay ahead and we find Market Web shares our standards of excellence and our commitment to being a leader in innovative communication and business productivity."
Alex Twining
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President & CEO
twining properties
535 Fifth Avenue
New York, NY USA 10017
www.twiningproperties.com