Contact us about hosted desktops
Call Market Web today to speak with a consultant regarding your business needs - and how we can help you save time & money.
North America: 1-866-220-3370
Overseas: 001-780-447-5687
Contact us or email us at 
Learn more about hosted desktops
Hosted desktops give you the latest applications, data integrity & managed backups to make IT easier. Find out more about:
Hosted Desktop Solutions
An on-demand monthly service, Hosted Desktop by Market Web replaces the need for you to purchase expensive in-house servers, software & other IT resources - saving you money. It also allows you better IT management, improved Desktop experiences and improved & integrated telephone/communications services.
Let your employees work from anywhere in the world - whether in their homes, on commutes or abroad - with dependably high levels of bandwidth & reliable access to their computer desktops.
A hosted desktop solution from Market Web can give your work environment the flexibility it needs to:
- Attract the best talent - Don't limit your recruitment efforts to the city where you're headquartered when you could be recruiting top remote workers from the Silicon Valley, Toronto, New York & beyond. Let your new employees work from anywhere, and build stronger teams!
- Retain employees - If you've ever had an employee call in sick to stay home & care for their child, you already know the costs associated with inflexible work environments. Give your current employees the balance they need to manage their non-work obligations - while still performing well for your team.
- Limit overhead costs - Costs for hardware & labour can be prohibitive - especially when your small or mid-sized business is having a slower season. Save on all your IT costs, and keep your physical office space small by creating workspaces only for those employees who must work in-office.
- Survive technical downtimes - Market Web's Hosted Desktop services work even when the Internet goes down, keeping your team productive.
Better manage your costs of operating while maximizing profits & continuing to grow your business. Market Web can build the right hosted desktop solution for your team.
The Technology & Process That Makes Hosted Desktops Work
What exactly is "hosted desktop"?
Market Web's hosted desktop is a monthly service that lets you access your computer's desktop & all its applications from anywhere with an Internet connection. So you don't need to work in the office in order to get your work done anymore.
Designed to provide small & mid-sized organizations the enterprise-level IT they need, hosted desktop packages from Market Web have minimal costs & an easy-to-manage user model. So you get everything that larger businesses get - for a price that your smaller, growing business can handle.
The following explains how hosted desktop actually works.
We share our strength with you
With your hosted desktop package, we add Market Web's IT infrastructure to your network. We import your data to our network and establish permissions, push out new software through the network, update group policies & more.
We connect you to our secure data centre
Market Web provides you with a "virtual private network" (VPN) router that we configure to plug into your network easily. This step establishes a secure WAN connection between your office and our data centre - and it also provides firewall (security) and VPN capabilities for your remote workers.
We give your employees tools to work remotely
Make it easy for remote workers to connect to their 'work' computer without expensive & complicated VPN technology. With our Hosted Unified Communications solution & a small VPN device, users receive a Cisco IP Phone to work on the network from their locations in Canada, USA - or beyond.
This means that your employees can access Hosted Desktop and your company's phone system from virtually anywhere in the world.
We update your computer applications
After we join each of your computers to our domain, Market Web automatically updates & patches all of your desktop applications, such as:
- Microsoft Office
- Adobe Reader
- Anti-virus software
- Operating system (OS)
We provide survivable site solutions
Because the Internet sometimes has outages and because WAN failures happen, Market Web keeps your data accessible by providing a "survivable remote site" (SRS) appliance onsite as part of your hosted desktop package. This appliance is added to the network and works like a secondary data storage device, replicating your data from the data centre to the SRS appliance.
The effect? Everyone on your team is able to access their files - no matter what technology hiccups occur.
When the Internet or WAN becomes available again, the SRS appliance automatically, seamlessly syncs the files back to the Market Web data centre, where we continue to manage it. Just like that. There are no work interruptions - and your team won't even notice that the SRS appliance was used.
We continually monitor & provide IT support
Market Web monitors the health of your computers in real time from our data centre, and our technicians receive alerts in advance of any major issues. This measure significantly reduces your local desktop support costs - and gives you greater peace of mind - because our team:
- Manages the security of your computers
- Ensures that all computers are protected from viruses & malware
- Keeps your computer applications up to date with the latest patches
The extras to connect your team
Hosted desktop packages by Market Web also includes features like:
- Hosted Exchange mailboxes
- Office communication server
- Live Meeting
- Daily backups of your data in a Tier One Data Centre
- Remote access solutions designed to keep your mobile workforce in touch
- Additional work-from-home solutions
Plus! Free upgrades to MS Office & other Microsoft software. Only from Market Web.