Features & benefits of hosted desktop solutions

With a hosted desktop package from Market Web, you get a turnkey solution that's more affordable, with costs spread out month-to-month. Plus, your team enjoys the latest applications - so you can rest easy knowing that your IT budget is stretching further & your costs won't increase when it's time to upgrade your applications.

Ensures reliable access to files

Overcome WAN failures with SRS backup

Because the Internet sometimes has outages and because WAN failures happen, Market Web keeps your data accessible by providing a "survivable remote site" (SRS) appliance as part of your hosted desktop package. This appliance works like a secondary data storage device.

The effect? Everyone on your team can access their files - no matter what technology hiccups occur.

Protects against viruses & malware

Anti-virus solutions

Market Web deploys Microsoft Forefront to all workstations and manages it centrally. Forefront Security Agent then provides real-time protection from viruses & malware with scheduled scans for threats - like spyware & rootkits.

Ensure secure backups & recovery

Secure data backups

Market Web has invested heavily in building a highly available network with data duplication technologies. We also do backups securely off-site and deploy file snapshot versioning to automatically create copies of file versions - which allows your employees to view or restore older versions of files.

Access to email, calendars & more

Remote access to email

Email is the mission-critical communications tool that allows your team to produce the best results. Email helps you work faster - and your employees depend on rich, efficient access to email whether they work in the office or from home.

Hosted desktops by Market Web include Microsoft Exchange, which allows secure storage of & reliable access to email, calendars, attachments, contacts and more. So your information is always available, and communication is not interrupted.

Work smarter with just your phone

About Outlook Voice Access

Have you heard of Outlook Voice Access (OVA)? It's a flexible & convenient tool available through Market Web that allows you to take action from your phone. Here's what you can do with OVA:

  • Get full access to your email messages, contacts & calendar via a standard telephone - you don't even need a smartphone
  • Translate voice into text - so, if you're going to be late for a meeting, you can call OVA with your voice prompt, and OVA will send a text email translation to all attendees
  • Update meetings or clear your calendar entirely with a voice command
  • Have your email messages read to you, and delete or reply to them easily

Collaborate & communicate remotely

E-collaboration solutions

Office Communications Server (OCS) is an enterprise-level real-time communications service that facilitates corporate instant messaging, audio-video conferencing & web conferencing. Users can:

  • See the status of other employees
  • Engage in point-to-point or multi-point video & audio calls
  • Collaborate on documents
  • Hold presentations remotely

meetings with colleagues, customers & suppliers

Virtual meetings with Live Meeting

Microsoft Live Meeting gives you the power to work with colleagues, customers & suppliers - no matter where you are. For online meetings, training & events, Live Meeting enables meeting activities like:

  • Attendee participation - from their PCs & the comfort of their own desks
  • Project kick-off sessions
  • Brainstorming or idea generation
  • Collaboration on virtual whiteboards & joint creation or editing of documents
  • Negotiations

And with the real-time collaboration capabilities & always-on Secure Sockets Layer (SSL) encryption, Live Meeting & Market Web help you conduct remote meetings with confidence.

Stay productive even if there's a disaster

Reliable remote access

Worried about the impact of a disaster like a fire, hurricane or earthquake on your business? Accidents happen - but there are affordable ways to prepare for those accidents & guarantee that your team can get back to work fast.

Market Web hosted desktops let employees work from temporary office spaces or their homes. Because Market Web hosts your entire back-end systems, data & services, all you need to get your business up & running quickly after a disaster is a location with IP connectivity. It's that simple.

What happens in the event of a disaster?
You need to get back to operational quickly - and Market Web can have you sitting in front of a new computer accessing your files within 20 minutes of the disaster. Recovery services include full access to all of your desktop files (e.g., My Documents) desktop items, Outlook data and even your Favourites.

Can you be sure Market Web is protected?
Market Web is based out of Edmonton, Alberta, Canada, where we have our data centres. This area is cold in the winter months - but, beyond that, there is little cause for concern about natural disasters. We keep our data centre protected from the environment... so you can be sure that your info is safe.

Streamline workflows with a subscription to Microsoft Office

Remote access to email and virtual meetings

The latest release of Microsoft Office desktop & server software includes great new capabilities to help:

  • Increase individual productivity and maximize impact on business outcomes
  • Simplify collaboration - regardless of time of day or location
  • Streamline everyday business processes & enterprise content management
  • Extend & improve the quality of business insights across your organization
  • Always get the latest version of Office at no additional cost

Includes preventative maintenance & patches

Secure data backups and application patches

Get better security, reliability & functionality with continual monitoring & resulting application patches by Market Web.

Workstation & devices are monitored by Market Web's centralized monitoring service to alert us to major outages and to issues that are causing or could cause problems. This allows us to respond to issues faster and, in some cases, take preventative action.

Policies are also deployed & monitored to all workstations to help keep each workstation operating at its best.